Frequently Asked Questions

Matches

Q: How do I join a match?

Browse active lobbies in the dashboard or create your own. Wait for someone to join, ready up, vote map and server details are provided automatically.

Q: What happens if a player doesn't show up?

Our system monitors connectivity. If a player fails to join within the warmup period, the match is canceled. For tournaments you need to stay in the match until you can force start the match

Tournaments

Q: Public vs. Invite-only tournaments?

Public tournaments are open to all qualified players. Invite-only events require a password or direct link from the organizer.

Q: Can I host my own tournament?

Yes! We are rolling out organizer tools soon that allow players/organizers to create and manage their own branded events.

Payments & Rewards

Q: Which payment methods are supported?

We are integrating subscriptions for match benefits like more advanced statistics, personal highlights for all matches and more. Some tournaments require seperate payment to enter.

Q: How do ESM Credits work?

Earn credits in single matches to spend in our shop on CS2 skins. It's our way of rewarding active players!

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